International office survey

Study Exchange Feedback

How satisfied are you with international studies office *

	Very Unsatisfied	Unsatisfied	Neutral	Satisfied	Very Satisfied
The help I received from ISM International Office BEFORE my arrival to ISM	The help I received from ISM International Office BEFORE my arrival to ISM Very Unsatisfied	The help I received from ISM International Office BEFORE my arrival to ISM Unsatisfied	The help I received from ISM International Office BEFORE my arrival to ISM Neutral	The help I received from ISM International Office BEFORE my arrival to ISM Satisfied	The help I received from ISM International Office BEFORE my arrival to ISM Very Satisfied
The help I received from ISM International Office DURING my exchange at ISM	The help I received from ISM International Office DURING my exchange at ISM Very Unsatisfied	The help I received from ISM International Office DURING my exchange at ISM Unsatisfied	The help I received from ISM International Office DURING my exchange at ISM Neutral	The help I received from ISM International Office DURING my exchange at ISM Satisfied	The help I received from ISM International Office DURING my exchange at ISM Very Satisfied
The Welcome Week held at the beginning of the semester	The Welcome Week held at the beginning of the semester Very Unsatisfied	The Welcome Week held at the beginning of the semester Unsatisfied	The Welcome Week held at the beginning of the semester Neutral	The Welcome Week held at the beginning of the semester Satisfied	The Welcome Week held at the beginning of the semester Very Satisfied
The help I received from my ESN buddy	The help I received from my ESN buddy Very Unsatisfied	The help I received from my ESN buddy Unsatisfied	The help I received from my ESN buddy Neutral	The help I received from my ESN buddy Satisfied	The help I received from my ESN buddy Very Satisfied
Gathering events organized for the international students by ESN	Gathering events organized for the international students by ESN Very Unsatisfied	Gathering events organized for the international students by ESN Unsatisfied	Gathering events organized for the international students by ESN Neutral	Gathering events organized for the international students by ESN Satisfied	Gathering events organized for the international students by ESN Very Satisfied
It was easy to make new friends during semester	It was easy to make new friends during semester Very Unsatisfied	It was easy to make new friends during semester Unsatisfied	It was easy to make new friends during semester Neutral	It was easy to make new friends during semester Satisfied	It was easy to make new friends during semester Very Satisfied
In general, the INTEGRATION of international students into ISM community	In general, the INTEGRATION of international students into ISM community Very Unsatisfied	In general, the INTEGRATION of international students into ISM community Unsatisfied	In general, the INTEGRATION of international students into ISM community Neutral	In general, the INTEGRATION of international students into ISM community Satisfied	In general, the INTEGRATION of international students into ISM community Very Satisfied

Suggestions regarding ISM International office *

How satisfied are you with academic part *

	Strongly Disagree	Disagree	Undecided	Agree	Strongly Agree
My EXAM TIMETABLE was convenient	My EXAM TIMETABLE was convenient Strongly Disagree	My EXAM TIMETABLE was convenient Disagree	My EXAM TIMETABLE was convenient Undecided	My EXAM TIMETABLE was convenient Agree	My EXAM TIMETABLE was convenient Strongly Agree
CLASS TIMETABLE was convenient	CLASS TIMETABLE was convenient Strongly Disagree	CLASS TIMETABLE was convenient Disagree	CLASS TIMETABLE was convenient Undecided	CLASS TIMETABLE was convenient Agree	CLASS TIMETABLE was convenient Strongly Agree
I am satisfied with the COURSES I took	I am satisfied with the COURSES I took Strongly Disagree	I am satisfied with the COURSES I took Disagree	I am satisfied with the COURSES I took Undecided	I am satisfied with the COURSES I took Agree	I am satisfied with the COURSES I took Strongly Agree
I received all the help needed from ISM STUDIES DEPARTMENT	I received all the help needed from ISM STUDIES DEPARTMENT Strongly Disagree	I received all the help needed from ISM STUDIES DEPARTMENT Disagree	I received all the help needed from ISM STUDIES DEPARTMENT Undecided	I received all the help needed from ISM STUDIES DEPARTMENT Agree	I received all the help needed from ISM STUDIES DEPARTMENT Strongly Agree
The lecturers clearly explain the course concepts	The lecturers clearly explain the course concepts Strongly Disagree	The lecturers clearly explain the course concepts Disagree	The lecturers clearly explain the course concepts Undecided	The lecturers clearly explain the course concepts Agree	The lecturers clearly explain the course concepts Strongly Agree
The lecturers make the student feel welcome when seeking help in or outside the classroom	The lecturers make the student feel welcome when seeking help in or outside the classroom Strongly Disagree	The lecturers make the student feel welcome when seeking help in or outside the classroom Disagree	The lecturers make the student feel welcome when seeking help in or outside the classroom Undecided	The lecturers make the student feel welcome when seeking help in or outside the classroom Agree	The lecturers make the student feel welcome when seeking help in or outside the classroom Strongly Agree
The lecturers create a learning environment that encourages student participation	The lecturers create a learning environment that encourages student participation Strongly Disagree	The lecturers create a learning environment that encourages student participation Disagree	The lecturers create a learning environment that encourages student participation Undecided	The lecturers create a learning environment that encourages student participation Agree	The lecturers create a learning environment that encourages student participation Strongly Agree
Assessment criteria are clear and transparent	Assessment criteria are clear and transparent Strongly Disagree	Assessment criteria are clear and transparent Disagree	Assessment criteria are clear and transparent Undecided	Assessment criteria are clear and transparent Agree	Assessment criteria are clear and transparent Strongly Agree
I gained new knowledge and skills	I gained new knowledge and skills Strongly Disagree	I gained new knowledge and skills Disagree	I gained new knowledge and skills Undecided	I gained new knowledge and skills Agree	I gained new knowledge and skills Strongly Agree
Overall studying experience at ISM was very positive	Overall studying experience at ISM was very positive Strongly Disagree	Overall studying experience at ISM was very positive Disagree	Overall studying experience at ISM was very positive Undecided	Overall studying experience at ISM was very positive Agree	Overall studying experience at ISM was very positive Strongly Agree
I would recommend my friends to study at ISM	I would recommend my friends to study at ISM Strongly Disagree	I would recommend my friends to study at ISM Disagree	I would recommend my friends to study at ISM Undecided	I would recommend my friends to study at ISM Agree	I would recommend my friends to study at ISM Strongly Agree

I would also like to say that ISM academic services and lecturers are/should/would/could

COVID-19 influence on your studies *

	Strongly Disagree	Disagree	Undecided	Agree	Strongly Agree
It was easy to find the information you need related to COVID-19	It was easy to find the information you need related to COVID-19 Strongly Disagree	It was easy to find the information you need related to COVID-19 Disagree	It was easy to find the information you need related to COVID-19 Undecided	It was easy to find the information you need related to COVID-19 Agree	It was easy to find the information you need related to COVID-19 Strongly Agree
International office delivered enough support and information on Covid-19	International office delivered enough support and information on Covid-19 Strongly Disagree	International office delivered enough support and information on Covid-19 Disagree	International office delivered enough support and information on Covid-19 Undecided	International office delivered enough support and information on Covid-19 Agree	International office delivered enough support and information on Covid-19 Strongly Agree
Covid-19 negatively affected my mental health	Covid-19 negatively affected my mental health Strongly Disagree	Covid-19 negatively affected my mental health Disagree	Covid-19 negatively affected my mental health Undecided	Covid-19 negatively affected my mental health Agree	Covid-19 negatively affected my mental health Strongly Agree
I felt lonely and isolated	I felt lonely and isolated Strongly Disagree	I felt lonely and isolated Disagree	I felt lonely and isolated Undecided	I felt lonely and isolated Agree	I felt lonely and isolated Strongly Agree
I would recommend a friend to go on exchange at ISM during the pandemic	I would recommend a friend to go on exchange at ISM during the pandemic Strongly Disagree	I would recommend a friend to go on exchange at ISM during the pandemic Disagree	I would recommend a friend to go on exchange at ISM during the pandemic Undecided	I would recommend a friend to go on exchange at ISM during the pandemic Agree	I would recommend a friend to go on exchange at ISM during the pandemic Strongly Agree
I would recommend/be interested in Online Exchange at ISM	I would recommend/be interested in Online Exchange at ISM Strongly Disagree	I would recommend/be interested in Online Exchange at ISM Disagree	I would recommend/be interested in Online Exchange at ISM Undecided	I would recommend/be interested in Online Exchange at ISM Agree	I would recommend/be interested in Online Exchange at ISM Strongly Agree
I came back home earlier than intended	I came back home earlier than intended Strongly Disagree	I came back home earlier than intended Disagree	I came back home earlier than intended Undecided	I came back home earlier than intended Agree	I came back home earlier than intended Strongly Agree

What ISM could do to make International students‘ experience better during the pandemic

Other things I would like to mention about my experience at ISM

Name