High quality standards at ISM have always been a priority. In the long run, the success and competitive advantage of the university can only be quarantine through a constant development of organization and quality assurance. Clear understanding and acceptance of these principles by all staff is essential if the quality improvement/quality assurance system is to work effectively.
Quality Assurance Principles:
- We aim to assure the quality of the total student experience.
- All members of staff are responsible for quality.
- We take into account the views of our students, alumni and stakeholders.
- We align internal and external quality assurance
- We guarantee the transparence of the quality assurance procedures
- We take into account international developments in quality assurance
- We are committed to the principle of external peer involvement in assuring quality
Aspects of an internal quality framework:
- Appropriate to the needs and the vision of ISM
- Stakeholder oriented
- Trust and responsibility
- Self evaluation
- Feedback
Quality assurance should be executed on the following levels:
- INSTITUTIONAL
- STUDY PROGRAMME
- MODULE
